Work Order Requests

  • If you are needing to enter a technology services related work order request then you are in the right place. The work order system allows Technology Services to manage, assign, and track work order progress throughout the district. All work to be performed must have a work order entered before services can begin. (Please note that work order requests are to be sent through your local media specialist or authorized building admin. Please check with your media specialist if you are not sure of this procedure.)

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Purchasing Requests

  • If you are needing to purchase items related to technology services then you are in the right place. The "Technology Purchasing" work order system allows Technology Services to service your request for a quote, or a request to purchase items for your location on your behalf. (Please note that purchasing and quote requests are to be entered by staff members authorized to do so by the building administrators. Please check with your media specialist if you are not sure of this procedure.

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Remote Support Assistance

  • Remote access is only a few clicks away! The remote access tool below allows the technician assigned to you a way to remotely control and fix any issues with your staff computer as long as your computer has internet access. Technology Services utilizes TeamViewer to make this happen
     
    If a technician has requested for you to launch
    TeamViewer, please click the image below.
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Password Management and Recovery

  • Technology Services now provides a method for STUDENTS and STAFF to manage and recover their passwords without having to wait. This service will take care of 99% of password related incidents. This recovery system will allow you to reset your password which will reset it for access to such services as System Email/Google Apps, Computer Access, and Secure/Authenticated Wireless Networks.
     
    If you have forgotten your password or want to enroll into the
    recovery system, please click the image below.
    pwrecov